MIAMI 2025 SEMINARS

Focusing on why small and medium-sized businesses are a prime target for hackers and how simple solutions can keep them secure.

I will help you understand AI by cutting through the noise, explaining what AI is, and discussing its inevitability. By providing practical applications of AI and explaining proactive actions to stay ahead in the AI-driven world, you will learn how to approach AI at your business.

Creating a strong emotional connection with customers depends on the behaviour of your employees to deliver on your unique combination of Better, Faster, and Cheaper.  Prioritizing and consistently reinforcing the right employee behaviors is key to bringing your brand promise to life through an exception customer experience.  In this session, you’ll learn actionable strategies to reinforce the CX and culture connection and accelerate your company’s growth flywheel.