Speakers

Matt is the host of The CX and Culture Connection podcast and author of the best-selling book by the same name.  Matt is the founder of JourneySpark Consulting, where he works across a broad set of industries helping companies build capabilities and cultures to become more customer-driven.  JourneySpark works with both larger enterprises seeking to reinforce the alignment of their strategy, operations, and culture as well as with emerging companies looking to build a growth flywheel powered by their culture.  Prior to founding JourneySpark Consulting, Matt was a partner at PwC and Booz & Company.  Matt graduated magna cum laude from Dartmouth and received his MBA from Columbia Business School, where he received the Abe Shuchman Memorial Award in marketing.