Speakers

Gregory Ryan is not your average outsourcing expert— he's a strategic disruptor with a quirky edge (pun intended) and a passion for transforming how businesses approach growth, efficiency, and global talent. As the General Manager of optiBPO, Gregory helps companies do more than just outsource—he helps them outthink, outpace, and outperform the competition through innovative solutions aligned with optiBPO's EDGE program (Empower, Develop, Grow, Engage).

With a career spanning BPO innovation, business transformation, and next-gen workforce solutions, Gregory has become a go-to speaker for those seeking practical insights delivered with energy, humour, and fresh perspectives. His talks challenge the status quo, offering real-world strategies that help businesses scale smarter—not just bigger.

At the heart of Gregory's leadership is the EDGE program, which reflects his belief in empowering people, developing potential, fostering growth, and engaging with communities. Under his guidance, optiBPO doesn't just build offshore teams—it creates global partnerships where people thrive, businesses flourish, and clients feel truly connected to their extended teams. Gregory's commitment to ethical outsourcing, technology integration, and purpose-driven business goes beyond the bottom line. Whether he's helping companies navigate complex operational challenges or spearheading community initiatives through partnerships with organisations like Destiny Rescue and Kids International Ministries, Gregory leads with purpose and vision.

When he takes the stage, expect a mix of actionable strategies, engaging stories, and just enough quirkiness to keep the audience both entertained and inspired. Attendees walk away not just with ideas but with practical steps they can implement immediately—all while being reminded that success is about people, purpose, and the courage to do things differently