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Modernizing Small Business Payments

March 07, 2024
Keynote/Theatre 1 MI

During the first section of the seminar, we will delve into the importance of digital invoicing and its impact on small businesses. Using a relatable example, we might discuss how a local bakery successfully streamlined their invoicing process by transitioning from paper invoices to a digital invoicing system. We'll explore the cost-saving benefits, reduced administrative burden, and faster payment cycles that resulted from this transition, offering actionable insights for attendees to implement in their own businesses.

The second section will focus on contactless payments and their role in enhancing customer experience. We'll illustrate this with a scenario from a small retail store that adapted to contactless payments, resulting in quicker transactions and increased customer satisfaction. We'll discuss the growing demand for contactless payments, the security benefits, and how small businesses can seamlessly integrate this technology to cater to evolving consumer preferences.

In the final section, we'll address secure online transactions and the importance of protecting sensitive customer data. We'll share examples of small businesses that have successfully implemented secure online payment systems, highlighting the trust and confidence it built among their customer base. Attendees will gain practical strategies to safeguard their online transactions and enhance their business's credibility in the digital marketplace.

Santiago Cuarterola, Managing Partner / Former Executive Director Account Development East - Large Market Group - Fintecher / Ex-American Express

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