![Eric Sims](https://cdn.asp.events/CLIENT_Business_DCF4FF16_FAB8_0D4B_807D8955A223D6D8/sites/TBS-us-2023/media/libraries/speakers/bioEric.jpg/fit-in/500x500/filters:no_upscale())
Eric Sims
CX Cowboy & CEO,
Leading Edge Connections
Eric is a modern-day CX and contact center cowboy in the vast and ever-evolving Wild West of the contact center industry. Just as a cowboy herds cattle with skill and precision, Eric channels efforts into revolutionizing how businesses interact with their customers. Eric’s lasso? Leading-edge, innovative sales & customer service strategies that corral wandering customer experiences into unforgettable journeys. He currently serves as the Sheriff and Trailblazer (Co-Founder & CEO) of Leading Edge Connections. America’s #1 Fully Remote Outsourced Contact Center.
Sessions
-
07-Mar-2024Theatre 3 MIRoping in Results: The CX Showdown