Ben Smith, founder and CEO of Kaizen Software, has served at multiple tech startups in roles from Software Engineer to Chief Technology Officer to CEO. He holds an MBA (2015, UNC Charlotte) and has launched several innovative companies in multiple industries, often consulting with local business leaders and companies to solve their toughest problems. 

At Kaizen Software, Ben melds technological advancement with a culture of relentless innovation and software quality. His expertise in artificial intelligence positions him as a trusted advisor, helping clients harness AI’s potential amidst an evolving market landscape. Ben understands what AI can do as well as what it can’t do, and helps his clients design a strategy that works for their business while adding value to the bottom line.

His most recent product launch is CustomLetters.ai, a website using generative AI to create personalized letters in moments for any occasion.