Most business owners think of AI as a faster way to write emails or summarize meetings. But if you’re trying to scale, you have to operate past the basic "shortcuts"—you need Agency.

Traditional software is like a train on a track: it only goes where you tell it, and if there’s an obstacle, it stops. AI Agents, however, are like a driver with a GPS: they understand the destination and can navigate the best route to get there, even when things change.

In this workshop, Kathy Durfee breaks down how to transition your company from old-school and more traditional automation to a modern, "agent-led" operation. You’ll learn how to stop being the "bottleneck" in your business by empowering smarter systems to handle outcomes, not just the tasks. This isn't a tech talk—it's a strategy session on how to lead your team through the biggest shift in business history.

WHO IT’S FOR

• Business Owners & Founders: Looking to scale without doubling their headcount.

• Operations Leaders: Tasked with making workflows smoother and reducing manual errors.

• Strategic Managers: Who want to understand where AI is a "real opportunity" vs. just "expensive hype."

WHAT YOU’LL LEARN

• The "Agency" Advantage: Why the next generation of growth belongs to businesses that use "thinking" tools rather than just "doing" tools.

• Preparing Your Team for the Shift: How to train your staff to be "Directors" of AI rather than just data-entry workers.

• The Three Pillars of Smart Scaling:

1 Intent: How to clearly define what you want the system to achieve.

2 Oversight: When to let the AI run and when a human must step in.

3 Security: How to protect your company data in a world where software "thinks."

• Real-World Use Cases: Seeing AI in action—from handling customer intake to managing complex financial reporting.

• The "Human in the Loop" Model: How to change your company culture so your team sees AI as a partner, not a replacement.

FORMAT

60-Minute Strategic Session Includes real-world examples of "multi-agent" systems (like a digital assembly line for your business), a walkthrough of how to spot "fake" AI, and a practical plan to start implementing these tools in your own company within 30 days.