Artificial intelligence is transforming business operations, but for many small and mid-sized companies, the real challenge is using AI in a practical, human-centered way. This seminar presents a proven model where small offshore teams in the Philippines and Madagascar, augmented by AI, enable businesses to achieve enterprise-level efficiency without large teams or excessive costs.

Through concrete examples, attendees will see how AI-enabled BPO can streamline accounting, HR, sales support, and operations by automating repetitive tasks, improving data accuracy, and accelerating workflows—while keeping humans in control of decisions, exceptions, and relationships.

The session highlights how AI amplifies people rather than replacing them, allowing a few well-trained professionals to operate with the impact of much larger teams. Designed for founders and operations leaders, this seminar offers a clear roadmap to building lean, scalable, and ethical operations that combine efficiency, resilience, and a strong sense of humanity.