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Freshworks builds modern, easy-to-use customer and employee experience solutions that help businesses of all sizes deliver outstanding service at every touchpoint. From customer support to IT service management to CRM, our products are designed to simplify operations, improve responsiveness, and create seamless experiences for both customers and employees.
At the Small Business Expo in New York City, Freshworks will showcase how solutions like Freshdesk and Freshservice empower businesses to meet rising expectations—delivering faster, more personalized support externally, while making internal processes smarter and more efficient. Whether you're scaling a startup or streamlining an enterprise operation, Freshworks enables you to create exceptional experiences that drive loyalty, engagement, and growth—all without the complexity or cost of traditional software.
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Products and Services
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Freshdesk is a modern customer service solution built to help businesses deliver effortless support experiences across every channel. Designed for both speed and simplicity, Freshdesk unifies customer ...
Videos
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Freshdesk helps businesses deliver modern support with omnichannel, automation, and AI—resolving issues faster, creating seamless experiences, and boosting customer satisfaction.
News
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Freshworks launched a new AI agent built into its products to simplify service, automate tasks, speed up resolutions, and enhance both customer and employee experiences.